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Beware, Hospital Germ! Manufacturer Recalls Faucets

Valve Recall
Certain faucets are subject to a recall (stock image). Photo: Getty Images/suravikin
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December 3, 2025, 1:35 pm | Read time: 2 minutes

Recalls often cause uncertainty–this time it involves a product used daily in many households: faucets. The manufacturer Schock has recalled certain models after the potentially dangerous hospital germ Pseudomonas aeruginosa was found in some faucets. myHOMEBOOK explains what consumers need to know now.

Recall of Faucets Due to Hospital Germ

The germ Pseudomonas aeruginosa was found in certain models of various series, writes the manufacturer. The germ can pose health risks, which is why the company is calling for these faucets to be replaced.

Related: Recall of Several Kitchen Helpers

These Faucets Are Being Recalled

According to the manufacturer, the following models from its faucet series are affected: Schock Altos, Conos, Conos Pro, and Laios. The company emphasizes on its website that only products manufactured between April and August 2025 are affected by the recall.

Schock Product Recall
These faucets are affected by the recall

“The article numbers and manufacturing date for the affected items can be found on the hose label, which is marked as follows: article number, year, month of manufacture,” adds Schock on the website.

Art.No.ColorModelBrand
529000EDMStainless Steel MatteALTOS FASCHOCK
529000PUR84 PuroALTOS FASCHOCK
529003EDMStainless Steel MatteALTOS ND FASCHOCK
530000EDMStainless Steel MatteALTOS S FASCHOCK
530000PURPuroALTOS S FASCHOCK
529005EDMStainless Steel MatteALTOS W FASCHOCK
529120EDMStainless Steel MatteALTOS SASCHOCK
529120PURPuroALTOS SASCHOCK
529123EDMStainless Steel MatteALTOS ND SASCHOCK
530120EDMStainless Steel MatteALTOS S SASCHOCK
530120PURPuroALTOS S SASCHOCK
529125EDMStainless Steel MatteALTOS W SASCHOCK
528000EDMStainless Steel MatteCONOS FASCHOCK
528120EDMStainless Steel MatteCONOS SASCHOCK
528006EDMStainless Steel MatteCONOS Pro FA & SBSCHOCK
517000BROBronzeLAIOS FASCHOCK
517000EDMStainless Steel MatteLAIOS FASCHOCK
517000MAGMagmaLAIOS FASCHOCK
517000PURPuroLAIOS FASCHOCK
517120BROBronzeLAIOS SASCHOCK
517120EDMStainless Steel MatteLAIOS SASCHOCK
517120MAGMagmaLAIOS SASCHOCK
517120POLPolarisLAIOS SASCHOCK
517120PURPuroLAIOS SASCHOCK
517120WGOWhite GoldLAIOS SASCHOCK
517005EDMStainless Steel MatteLAIOS W FASCHOCK
517125EDMStainless Steel MatteLAIOS W SASCHOCK
More on the topic

What Affected Customers Should Do Now

Private customers should boil water from the affected faucet until a replacement is made and should not use the water as drinking water. “After checking the article number and manufacturing date, contact your kitchen studio or dealer immediately. The replacement of an affected faucet is free of charge for you,” informs the manufacturer.

Contact the Manufacturer

A dedicated hotline is available for affected customers for phone inquiries on weekdays: 09921/600–318. It is reachable from Monday to Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to 3 p.m. Alternatively, you can also contact the company via email at rueckruf@schock.de.

This article is a machine translation of the original German version of MYHOMEBOOK and has been reviewed for accuracy and quality by a native speaker. For feedback, please contact us at info@myhomebook.de.

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